Franchisee Bulletin:

Please be advised that invoices will be debited once the order is shipped.  Per ACH agreement, please make sure funds are available when placing orders.

It is the responsibility of the Franchisee to notify Distribution Science, Inc. if there are any changes in bank account information.  For any returned ACH debits unpaid, penalty fees will be accessed for each occurrence.

When confirming orders, please check the shipping address for accuracy.  UPS charges a address correction fee for each package shipped with the incorrect address.  Any address correction fees imposed by UPS will be charged to the Franchisee.

All orders must be received by 8:00am PST Monday for a Monday ship date or 8:00am PST Wednesday for a Wednesday ship date. All orders placed on other days will ship on the closest Monday/Wednesday delivery date. For quality control purposes, there is a strict return policy on all supplements.  Returns will be handled on a case by case basis.

When ordering please keep in mind that unexpected situations (ie. weather, holidays, backorders) may delay your delivery, so please place orders accordingly and well before your store runs out of stock.